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“Feedback, Feature Requests and Bug Reports”

Updated August 30, 2015

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Recent changes/improvements

  • 2014-03-01 - New gallery replay feature online.
  • 2014-02-24 - Various user interface improvements and bug fixes.
  • 2013-10-20 - We have now amended the FAQs concerning nudity on this site.
  • 2013-01-26 - Regular Users now may use the /join command (i.e. /join username).

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User Comments

Commented by Mheetu
Thu, Feb 4 2016, 08:21 pm
Hey artists!

Thank you for being patient with us during our extended maintenance. Unfortunately, it didn't go as smoothly as we had hoped. In order to get the site back online for you all to enjoy, we've had to disable a few features. Rest assured though that we'll work to restore them as quickly as possible!

See you on the boards! :)
Commented by Cpninjagrrl
Thu, Feb 4 2016, 05:28 am
This is a complaint I've heard a lot over the years- Would it be possible to implement some form of CTRL-Z/Undo function? From what I understand and know, the current undo system can undo an entire user's work on a board, and requires a reload of the board. Would a smaller scale undo function be feasible, and would it be able to work differently than the existing system in place? A way I can imagine it working is it undoing a certain number of segments by the user, but I'm not sure about how it would work on the technical side of things. (Also, if it'd require a board reload each time, I can't imagine it'd be fun when someone reloads the board 7 times, trying to get rid of something they don't like.)

I'm just sort of spitballing at this point, but it's always been the one thing I've seen people loudly asking for, especially from artists who are more used to being able to undo their work at any point.
Commented by Devil.
Tue, Feb 2 2016, 10:10 am
Is there a comand to set the stabilizer length on the brush tool.I think that would come in handy.
Commented by Chav
Sun, Jan 31 2016, 11:25 am
The area picker hotkey needs fixing in order to actually be functional. You cannot use any combination of ctrl + shift, and you have to click on the drawing space to actually use hotkeys for area picker anyways. The only way to use area picker is to press ctrl, then shift, and only after you have made a blob of useless color on the board. This seems counter productive if you are metering segments.
Commented by puura
Sun, Jan 31 2016, 08:04 am
so what ive found whats wrong so far is the brush tools lag of course. also i think most of the users would like it better how the old zoom in and out was cuz for most of us its a hassle to scroll when we could just click 2 buttons on the out tablet or pen. same goes for when we make any hot key actualy cuz either a bux pops up with no zoom option (for the zooming issues) and for the rest of the hot kys just the box pops up all the time clicking any hot key so probly set the hot keys how it was originaly?.... the pen tool never ever lags so there is no problems with your other tools.... welp thats all i got for now thanks for updating!
Commented by MRBH224
Fri, Jan 29 2016, 01:55 am
I absolutely love your brush tool, but I have a couple issues with it. #1 is pretty simple and solely aesthetic, but I would love to see both ends tapered (coming to a point) if that makes sense. That aside, I would be using the brush tool for a LOT of my work if it were not for a little bit of an issue in my eyes. When I go to draw (specifically a line drawn from an exact point such as a vertex for example) I notice that there is a big delay from where I am actually trying to draw to where it appears.

This is a HUGE flaw in my opinion, as some of the lines I wish to draw are extremely fast and fluid and require being done in one simple stroke. Having to estimate where my line is going to appear is a gigantic drawback, and at times has hindered my ability to finish a piece, if not ruined it at times. If there is any sort of way you could get the brush to draw on point from where I am clicking (I use a mouse) it would be one of the best and most useful tools on the boards for sure. Keep up the awesome work.
Commented by a0
Thu, Jan 28 2016, 12:26 pm
Adding to the workflow thing below the hue scale is soo small and there is a lot of unused space in that area. Make the clickbox at least as big as the area it'd be amazing
Commented by weylin
Tue, Jan 26 2016, 10:08 am
Having difficulty with the brush size selector
Can you tweak its behavior to constantly select sizes on LMB-down, rather than only selecting one on LMB-release?

It's just a workflow thing, I can flick through brush sizes a lot faster on the old flash version because of that behavior, mostly just for changing the size of the eraser.

Commented by Jonathan: I very much agree with this comment.
Commented by Pandamoniumb
Thu, Jan 21 2016, 02:58 pm
I just wanted to follow up on the comment below me. I would definitely like a right click zoom feature on HTML5 if the transfer from flash is inevitable. Otherwise, I'd like to request the flash version to stay an option and not be removed. And if both of those are not an option, then I would liek to suggest maybe making a zoom in/zoom out tool. I would really appreciate consideration for this matter.

Commented by Mheetu: In order to implement a cross-browser compatible right-click-to-zoom, it'd involve removing the browser's native context menu and implementing a JavaScript solution which would in turn render it impossible to make use of some of the native context menu functions. Therefore, it's very unlikely to occur. The Flash client will stick around for a bit longer, but it will inevitably be phased out and eventually removed. However, we do hope to get most of the kinks worked out of the HTML5 client first. We will consider our options and continue to try and improve the design and user experience. Thank you for your feedback, it is extremely helpful to get constructive criticism from our users and will definitely help in shaping our future. :)
Commented by ERambo
Thu, Jan 21 2016, 05:15 am
Is it possible to add the right click zoom feature to the HTML5 update? Not having the ability to zoom in or out by right clicking and then selecting it from the dropdown menu is a real bummer. Hotkeys are actually slower to use than right clicking, especially on a laptop. I've heard a lot of users complaining about it, and personally it has been an issue for me as well.

Commented by becky: Thank you for your feedback! Unfortunately this isn't really possible to do on the HTML5 client, however, in addition to the hotkeys you can also zoom in and out with a mouse wheel.
Commented by Archaeoptery
Wed, Jan 20 2016, 12:17 pm
Love the new HTML5 mode! The brush tool is great and all the changes have just made iscribble more fun and easy to use, thank you so much!
Commented by kagamineryuu
Wed, Jan 20 2016, 09:49 am
A Suggestion:
Why not add tooltips when hover on tool button? for maybe 2 seconds before it pops up.
Could save time looking for shortcut keys in help menu for newbies or information.
Commented by Koning
Tue, Jan 19 2016, 11:14 pm
Hello,

Ive run ascross an issue with the new HTML5 brush update.
you have noted in the login screen that those boards are not compatible for flash clients,
but if this option were to be used on a well used private board, can this still be reversed and put back to be
usable by flash users?

this mistake might be made several times since people want to try out the brush. i hope that in the next update this can be helped.

Commented by Katrina: Thank you for the suggestion however the new brush tool is only compatible with the HTML5 Client. The brush tool only appears if you are on the html client creating or clearing a board. Doesn't show if you are on the Flash client or on a board created by the Flash client(s)
Commented by Minimania
Thu, Jan 14 2016, 11:27 pm
Is it possible for you guys to add a counter next to the ratings, to show exactly how many people rated on a drawing? Doing something like that would make it easier to average out the amount of good or bad votes. If you can, thank you ^^
Commented by Pandamoniumb
Tue, Dec 29 2015, 10:39 pm
Hello, is it possible for you guys to add an option, when Creating a board, where it's an option of a mix General and RP? Because let's face it, some General boards often end up being RP because one on canvas conversation leads to another, maybe if there was an option like General/RP mix, people would be less worried to RP in a general board or to make more serious drawings on an RP board.

On a totally unrelated note, when I'm commenting on the feedback page it says:
"your comments should be about this drawing only" and obv there are no drawings to comment on the feedback page. Maybe ya could take a look at that. Anyways, just a suggestion :D

Commented by Milla: Hi Pandamoniumb! Something that is great about the board category system is that we are able to separate RP boards from general boards. This makes things easier for users to be able to choose what kinds of boards they're going to see, as well as for keeping a lid on loading times. While the idea of a general/RP category would surely benefit some, it would also not only hinder the advantages of the board category system, but most likely make load times a lot more difficult to manage. Imagine someone working on a long drawing while others roleplay on the same board - it would generate a LOT of segments. We generally ask that roleplay boards keep clearing often as their loading times increase very quickly, while someone drawing a more serious piece would probably not want the board to keep being cleared. That being said, there is no need to worry: you are unlikely to get in any trouble for drawing on a roleplay board or roleplaying in a general board. You will most likely be asked to move to a different board to continue what you're doing (at which point, failure to comply may result in action being taken, but that is up to you!).
Commented by NekoCath
Tue, Dec 22 2015, 06:36 pm
Hi. Which staff member can I ask for a critique on my work?
It was rejected from the category proposal but I didn't get a reason why. Thank you in advance.

Edit: Ohh right that makes sense! Would I be able to work on it and get it resubmitted, or is there only one submission allowed? Thank you in advance.

Commented by Katrina: Hello Neko, I was the one who rejected it. It was rejected on the basis of no background and I felt it looked unfinished/needed more detail on the face :) hope that helps.

Commented by Katrina: You're more than welcome to work on it and resubmit. I look forward to seeing it. Need any further tips, check out http://www.iscribble.net/gallerywork.html or send me a whisper!

Also, as a nonbinary person, I agree with Ashley on her Tue, Aug 18 2015, 04:50 am post that there should be more genders included, as the category says 'gender' and not ' *** '. If it does mean ' *** ' (which is unnecessary because we don't need to know people's biological identifications), it should also include intersex, as some may identify more closely to that term because of their genetics. Personally, I'm ok with leaving my gender as the default, but would you be able to add more genders, such as nonbinary, agender, genderfluid, bigender, etc to the list? It is leaving out people who want to have a term there and not feel that they identify as 'blankgender'! I did read Mheetu's original reply, but I would strongly suggest that, despite that, you consider adding more terms, if possible.

Edit: Oh right, good idea! Nonbinary is an umbrella term and a specific title for anyone who identifies outside the gender binary, so I think that term, if choosing one other, would be the best, since genderqueer is based on a slur which some people don't like to, or don't feel that they can, reclaim, and it's not really an umbrella term as such. Perhaps 4 categories should be in place: male; female; n/b nonbinary (or whatever decided term); and blank (for those who dont wish to specify, whether they're cis, trans or questioning) Thank you!

Commented by Manti: I think that no matter how many genders we add, there will be others that will be not represented or misrepresented, and we should be careful to avoid that altogether. Leaving "n/a" with further specification in the profile would be clear enough. Another thing to note is that not everyone would be aware of how these classes are defined, and therefore it's better to have a gender self-explained and clarified in the profile as well. Feel free to use this as reference to help specify and express your individuality: http://abcnews.go.com/.../ .

Commented by Giwi: I agree with Manti in the sense that I believe that there are simply too many gender variants to try to include them all in a dropdown menu without inadvertently making people who identify as unlisted genders feel left out. I do believe that we should have at least one more option besides N/A for nonbinary/genderqueer people (Perhaps "Other" "N/B" or "genderqueer" ) for folks who do not want to leave the field blank. It is a feature worth updating but changes to the site such as these can take some discussion and time.

Commented by Manti: Thanks, Giwi. I think adding "other" or "N-B" will be a nice alternative to implement.

Commented by Manti: Yes n/a will have to stay for whatever we decide, primarily for anyone who wishes to not disclose their gender.
Commented by weylin
Sat, Nov 28 2015, 06:57 pm
This happened on login -- Link Removed --
Apparently there was a bit of trolling going on, and when 3 of 5 of those users left, it somehow glitched and sent the whisper to me instead? I'm not sure, I wasn't there.

Commented by Katrina: Thank you weylin, we've seen this glitch before. Can I ask which client you were using? The old flash or new HTML5 beta?

Commented by Mheetu: That's the Flash client. Link removed for privacy reasons.
Commented by KattSpace
Wed, Nov 25 2015, 05:28 pm
Hi, I have a bit of a problem When I'm drawing on chrome/firefox wih my tablet, it seems to lag a bit and I'm un able to draw/write curves or what not. I have no trouble with this on Internet Explorer. Recentl though, I've been have issues with IE being unreponsive when when I try to get online. Any suggestions?
Commented by KS
Tue, Nov 24 2015, 05:49 pm
-Would it be a suggestion to have the choice of keeping your room-filters active while you are online? Right now it constantly resets when I switch back to the lobby.

-Also, the function to create horizontal/vertical/diagonal lines by holding shift with linetool selected is missing in HTML5
Commented by GHOST
Tue, Nov 17 2015, 09:43 am
Hey! So, HTML5, from what I've experienced and heard, is having some connection issues. But as we (moderators) were informed, leaving the beta version loading for several minutes, several times tends to result in it working!

And keep in mind that the homepage right now is set for the beta version. If you choose to switch to flash, it will redirect to that homepage version before you can login completely.

Hope this helps!
Commented by a0
Sun, Nov 15 2015, 12:04 pm
When I enter through Flash it redirects me to the home page first.
And I have trouble connecting on HMTL5 with firefox.

Commented by Katrina: the redirection is due to you not having www. At the beginning of your url when you enter via flash. It just redirects you to the homepage containing that at the start :)
Commented by orbitars
Thu, Nov 12 2015, 09:17 pm
I can't seem to access the HTML 5 Beta version of iScribble. I left it up for a few minutes, but it just stays at the loading screen. Is it just me? Or a bug?
Commented by Mheetu
Sat, Nov 7 2015, 09:03 pm
Hey artists,

We apologize for the extended downtime. In light of it all, we've gone ahead and moved to a better server which should resolve the lag spikes that we've been having.

Feel free to follow us on Twitter (@iScribbleSocial) for other news and status information!

See ya on the boards! :)
Commented by Smith
Thu, Nov 5 2015, 11:52 am
Hello, in the iscribble FAQs ( dutch ) are two things that are wrong.
1: 19. IIk ben ontevreden over een moderator. Wat kan ik doen?
IIk should be Ik
2: 25. Hoe typ ik smileys in commentaar/Wat voor andere opmaak is er?
typ should be type

not a big deal but everytime i check the FAQs i just :') welp

Commented by Mheetu: Fixed! Thanks. :)
Commented by herby619
Wed, Nov 4 2015, 11:12 am
If I may suggest a feature; regarding the HTML5 version. It would be interesting, if, one had the option to change the canvas orientation. There are times when drawing, that the appropriate dimensions of an image are difficult to produce within the constrictions of a horizontal board. That is true in most portraiture's. Even, if the option was exclusive to private boards?

On a related note, what are the chances of setting the canvas size?

Commented by Mheetu: This has been a very popular feature request in the past. We'd certainly like to offer the option to let users have different size canvas'. However, there are a few technological concerns that make it difficult. One of these concerns is a rather fundamental one, but hard to address in a manner that works for everyone. That would be the issue of screen resolution. Users on smaller screen resolutions (eg. 1366x768, common among laptops) are very limited on vertical screen space. Rest assured though that it continues to be something that we're looking into. :)
Commented by Foxley
Thu, Oct 29 2015, 10:51 pm
This is dumb but very weird. Recently today i was logging in several times, and what i noticed is when I go and press log in it reverts me to the main web page?? it only works when i try to log in the second time, very strange.

Commented by GHOST: Have you been switching between the beta version and the flash version? I find that if you are logged into the beta version and decide to use flash, it has to do some sort of reset.
Commented by Pandamoniumb
Wed, Oct 28 2015, 03:39 pm
Hey, do you guys think you can add something that can undo your last whisper, I mean, sometimes I fail whispers to people, and they end up being stuck in the offline message thing so I wish I could undo those when I get the chance but you cant really undo whispers just wondering, if it's not possible, that's ok too.

Commented by GHOST: That would be a great idea! As I'm not a developer, I don't know how possible it is, but perhaps a developer will answer and tell you. In the mean time, it can certainly be something to potentially consider. Thanks! Hopefully, Mheetu or tyb will respond to this.

Commented by Mheetu: Indeed, this is an issue that I too have come across. Unfortunately though, given our existing messaging system, such an implementation wouldn't be very practical. Rather than something such as that, I'd probably recommend the implementation of some web-based messaging center/mailbox. However, our priorities lie elsewhere at the moment, so I'm afraid anything like that would have to be put on the back burner for the time being.
Commented by Mheetu
Wed, Oct 28 2015, 02:45 am
Hey artists!

We've just pushed out an update to the new HTML5 Beta client! Included in this release are several bug fixes to issues that you've all helped us find and squash as well as a few performance tweaks and.... wait for it... HOTKEYS! Yup, we finally got them implemented!

We appreciate all of the support you've been giving us as we work to provide updates. Please continue to let us know of any problems or glitches you run into while using the HTML5 client so we can get them fixed as quickly as possible.

Thanks!

See you on the boards! :)
Commented by RudeWeasel
Tue, Oct 27 2015, 01:51 pm
Hello! In the new BETA I have noticed that name tags will stick to the board after the load ends. Sometimes they will clear themselves but mostly they stick, and flash in and out.

Keep up the great work guys, the site looks great.

Commented by Moderator: Glad you're enjoying the updates! This has also been noted and will be looked into. Thank you for your feedback! :)
Commented by Teeteegone
Thu, Oct 22 2015, 05:36 pm
Hey guys, new update is absolutely fantastic, keep up the good work! One issue I've noticed is when refreshing a page, the friends list indicates that no friends are online, even if several are. Just a little bug I spotted.

Commented by Moderator: Glad you're enjoying the updates! The 'No friends' online has been noted. Thank you for your feedback! :)
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