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“Bug Reports, Feature Requests and General Feedback”

Updated January 27, 2013

Feedback

Please post your feedback, bug-reports and feature-requests below. You must be a regular user to do this.

We do not answer questions here if they are already answered in the FAQs or Terms of Service.

General Information

Recent changes/improvements

  • Regular Users now may use the /join command (i.e. /join username). (26-01-2013)
  • Password retrieval restored. (11-06-2011)
  • Roleplay prohibited in public boards. (17-12-2010)
  • Layers can be locked. (21-01-2010)
  • Status system implemented. (16-01-2010)
  • Friends list can be made publicly visible.
  • Added [/ignore] and [/unignore] commands.

Known bugs

  • Users with Internet Explorer will most likely experience distorted gallery images. The cause is not yet known and no solution for IE is available. IE users must switch to another browser to avoid the issue.
  • Users with Chrome and FireFox 3.6.4 may experience problems zooming. This is because these browsers interact with Flash in a different way than before. Users can either deal with the problem, use another browser, or roll back to a previous version of FireFox. A Temporary Hotfix for Firefox has been found.
  • For users experiencing tablet problems in Win7: Enter "Component Services" in the start search bar. Click on Component Services. Select Services (Local) to the left. Locate Tablet PC Input Service. Right click, and go to properties. On Startup Type, select Disabled. Click Okay.
  • Users may occasionally experience a phenomenon in which iScribble boards will appear null, and all text is garbled. This is a Flash framework error, and cannot be fixed by the administrator. If this occurs, refresh the window, and login again.
  • Users experiencing the errors 2048 or 2031 on Firefox (and maybe IE) may try this Possible Solution for Flash problems.
  • (please report any other bugs)

We currently have following Administrators

tyb (developer), sushi, crimz, evn

Power Users

Andy, blasfemme, bleep, Bluefox, bratcat, broglex, C0mBineD, cereal, chailoe, claire, crimz, DarkGenic, DustFinger, Egl, Erk, evn, Felipe, GASP, Goozi, Gumbie, Hope, horsefeather, Icesane, ink, Jennifer, Jme, Kamano, Knave, knick, Lucifer, Luk, Manti, Marko, Miika, obis, Precipice, Saphy, scimmia, shwa, Sketchpad, Sode, Stevo, subst, SystemFraud, turtletheif, un-Halo, Weedie, Xer, yasu, Ybur, yooniwut

Users with warning rights

afflicatio, aono, Azurenex, BEATNGU, Brie, Brohemoth, CandiesMoe, Chikorita, Concept, Demetori, Ein, fatalox, Frenzie, Fygget, Gemmar, ghujka, Hayden, JawKnee, Kerr, Kimie, Lotusclock, mandachan, Marshintire, MayB, MeSh, MorbidChylde, ni, Neko-Shippo, Non, Nonsense, Paula, Piashantee, pine, RedString, sarahsays, Sayuta, Sensei, shoestrings, Shye, SmART, Smoo, Spyda, squibbit, sue, Tackyhats, Toonz, TouchandGo, UUGR3, Wewfie, zimmer

Theme Selection

Select your favorite theme here
(recommended selection is "automatic")

Tournaments and Competitions

Tournament 2008
Competition 2009/1
Competition 2009/2
Competition 2009/3
Competitions 2010
Competition 2012

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User Comments

Commented by odyssey2001
Date: Sun, May 12 2013
To yell0wpanda: Do not use the browser chrome

Commented by evn: It's not really a browser issue. Chrome works relatively well except for the very particular zooming issue mentioned in Known Bugs above.
Commented by yell0wpanda
Date: Sat, May 11 2013
Is there a way to fix the "sticking" with bamboo tablets??

Commented by evn: For Windows 8: http://forum.wacom.eu/viewtopic.php?f=1... / For Windows 7/Vista: http://forum.wacom.eu/viewtopic.php?f=1... . These should take you through the necessary steps. Another solution would be to install other versions of the Wacom driver or disabling the Wacom Virtual Hid Driver if all else fails.
Commented by odyssey2001
Date: Sun, May 5 2013
I want to see in the galleries of the top 500 or 1000 (many good works are not placed in the top 100)

Commented by evn: When browsing per All/Month/Week, visit the 'more' link. Notice at the top where the address bar is it shows http://www.iscribble.net/.../top100.html . Change the number to 500, 1000 or whatever you wish (anything too high might not load) and hit Enter.

Odi COOL I SEE!!!!
Commented by odyssey2001
Date: Mon, Apr 22 2013
whether it is possible to make team for hybrid rooms (/public)? /unguest

Commented by evn: The possibility to make hybrid rooms which restrict guests from joining. It seems like an okay suggestion.
Commented by KS
Date: Tue, Apr 16 2013
I experienced a couple of times where doing a /-command does not register at all and is instead just displayed in the chat. While this is nothing really serious, it is still weird that this happens. (I double checked if I accidentally placed a space before the / and this was not the case.) I'm using Chrome on Windows 7.

Commented by evn: That's interesting. Any screenshots of this happening by the way, and what version of Chrome is it?

Just now by coincidence :P Here's a screenshot http://puu.sh/2BNxM
And I think it's the latest version; Version 26.0.1410.64 m
Commented by Kitty
Date: Mon, Apr 15 2013
I don't know if this is a possibility, but it would be cool if you could control the maximum capacity of users when making a board. Like for example, instead of making a private board, you wanted to make a public or hybrid board but only wanted 6 users at most in there at a time. It would have the same message come up as it does now for when you've hit the maximum capacity, but for however many users you have it set at. Because I know personally, I hate being in a board that has like 15 people in it per time. lol it makes it hard to keep up with conversations.

Commented by dollop: great idea, kitty

Commented by evn: This is a nice idea for those who would like more dynamic rooms. :)
Commented by hickeys
Date: Tue, Apr 9 2013
just a suggestion, it would definitely be interesting if a category of the gallery was dedicated to poetry/storytelling. although i understand it might be stretching it a bit, but nonetheless writing is still art.

Commented by evn: That's fair, though for now the gallery should only show what was made on the drawing boards when logged in. Unless you perhaps mean visual poetry/storytelling, though this requires a more drastic change in the gallery system either way. :)

Commented by Manti: I don't think the users would be inclined to touch on the poetry bit, but it would be a nice inspiration for those who'd want to try it as a category.
Commented by weylin
Date: Sat, Mar 23 2013
Are there any exceptions to the use of scripts?
For example, in a private board, on something that will NOT be published?

I haven't and don't currently plan to, but I did have a few ideas on how to do an interactive HUD which would let users for example place a dot within a button area and that would trigger an action.

Beyond that, it greatly devalues the time and effort that goes into things which are done by hand, so I wouldn't be surprised if there's no exceptions. I've seen script users get banned right in front of me, though their use of it was disruptive and done on a public board.

Commented by Jennifer: As far as I know, there are absolutely no exceptions and personally, I do not think any type should be allowed here.

Commented by evn: Nothing short of asking tyb if it's alright that such a script could be used. There's no real framework to support positive scripts unfortunately, especially if it involves drawing on the board in any way.
Commented by RedString
Date: Wed, Mar 20 2013
http://www.iscribble.net/.../drawing619903-Headaches.html

"User Comments
Commented by
Date: Mon, Oct 10 2011
too pro for me"

why does the user not show up? Did I find a ghost

Commented by Xer: That is a comment I made a long time ago while testing something. Sorry about that.
Commented by PoisonLuigi
Date: Wed, Mar 13 2013
I'd like to know, how is Shoop da Whoop racist in any way?

Also, will you be adding any new tools in the future?

Commented by Sketchpad: Wiki search Golliwogg; no.
Commented by OxydeG27
Date: Mon, Mar 11 2013
Just wondering...can the admins/power users/W+ see the identity(ies) of those that've marked themself(ves) as anonymous contributor(s)? Thanks.

Commented by chailoe: No, if you have marked your contribution as anonymous, we (Power Users) cannot see your contribution.

Commented by evn: Just a small note here that Admins can see hidden contributors on drawings. We generally respect these contributions though.

On another note, why are the older comments hidden? That would be troublesome if we've already asked a question, but forgot the answer and have to reask the same question again. Why not enable the history of older comments and implement a search bar feature for the feedback/comments section so you guys don't have to reanswer to the commonly answered questions several times again. It would be seem less meddlesome and more efficient that way.

P.S: Is there any ways to lift a warn/ban? I got warned around a year ago because of my immature stupidity back then but now I'm seriously reconsidering my actions(ok, it was a stupid prank). But like... do they stay forever or what? Am I going to be blacklisted by the mods for the rest of my life?

Commented by chailoe: Warnings and comments placed into your profile by other mods or admins typically stay there permanently. However, I do not see a warning on your profile, so unless you have a new account, this information has been removed.

Another stupid question: Is iScribble more English geared or more Russian geared?

Commented by chailoe: iScribble is a multinational website. The creator of the site is from Switzerland, and we have users from all over the world. The site is not "geared" more towards a country and/or language, and we welcome users from every corner of the globe.
Commented by weylin
Date: Sun, Mar 10 2013
Small suggestion:
Give occupied private boards priority on the list.
Unlike the public listing, they're all spread out.
The green square helps spot them, but it's still often a hassle when you have enough boards for the scroll bar to be too sensitive

Commented by evn: Alternately it could be nice if they were on a separate tab, or somehow implemented into a Private list together with the boards you are invited to. This is an alright suggestion.
Commented by Kitty
Date: Fri, Feb 1 2013
is it possible to make it to where a regular user can view when a user has had a name change (other than how i have it in my info)? i changed my username from Reincycle to kitty and now im getting a bunch of whispers asking me where ive been for all the years.. (since kitty was a dead account)..lol. i keep having to explain that im not the same person..and also, for the people who have known me as reincycle. dunno just a question :D

Commented by evn: I am not sure if that can be implemented in the near future or not, but I think that would be nice to see. :)
Commented by tasmid
Date: Sun, Jan 27 2013
Please add these fixes for Russian translation
https://docs.google.com/.../edit

Commented by evn: Thanks tasmid, I am right on it. :)
Commented by weylin
Date: Sat, Jan 26 2013
So... this happened: http://i45.tinypic.com/5jwkub.png
:D!

Commented by evn: Yes, I was unaware there would be a cutoff hehe. The next message would be much shorter.
Commented by Kazeshini
Date: Thu, Jan 24 2013
I previously has an issue in which i would get errors 2048 or 2031 almost literally every time trying to access iscribble.net/draw.html.

Checking the FAQ's suggest these errors may be due to firewall issues, but it wasn't the case with me since i had previously been able to get on the site. After some time of not getting on iscribble much due to these errors, someone i know kindly helped me out and gave me this link: http://www.macromedia.com/.../settings_manager07.html

The slider on this was already moved to the left (none) for my computer , So clicking the "delete all sites" seemed to work in that i got the error much less , if at all. I am now able to get on iscribble as i used to.

Another friend of mine gave me instructions on solving a problem with my flash, dealing with crashing problems, but I don't exactly remember them. I'll post those up here when i get the chance

I hope this helps others experiencing issues like the one i've now solved.

Browser: Firefox

~ Kazeshini

Commented by evn: This is great! I will update the Known Bugs section with this information once you have the Flash steps up and hope it helps others. Thanks for taking the time to tell us about it. :) Edit: Feedback has been updated.

Edit: Okay , What worked for me regaurding dissconects are as follows:

Noticed two flash player processes running via Task Manager... This is due to Flash now having Protected Mode by default for Firefox, Sandbox Flash Player running in Firefox prevents your system from attacks from malicious SWF files. But if you’re facing issues with Flash Player Protected Mode in Mozilla’s browser you can disable it to troubleshoot the problem.

You will need to go to C: > Windows > system 32 or SysWOW64 (depending on your computer, im running a x64) > Macromed> Flash

and find the file named mms.cfg, open it in notepad and add and add a line with: Protected Mode = 0

Then , save it to somewhere you can find it as mms.cfg ... rename the old mms.cfg to something like mms.cfg.old or oldmms.cfg , or anything , it really shouldnt matter.

and delete it , and move the new one in ... you will know if Protected mode is disabled if there is no longer the two processes of "FlashPlayerPlugin..." and only plugin container for firefox , and firefox.exe.

Commented by Canaan
Date: Wed, Jan 16 2013
A few more active mods in the after midnight PST hours would be nice to have. It's usually only subst on.

Also, I think there should be a short quiz/test/whatever about the FAQs/Guidelines for new users when they register. Yeahhh.

Commented by Sketchpad: Already suggested a long time ago.
Commented by GroundIvy
Date: Thu, Dec 27 2012
so i had this dream that iscribble had different themes and skins (not just on the home page) make it a reality ok thanks

Commented by Sketchpad: Already suggested a long time ago.
Commented by evn: This may be awhile before that can see the chance of being implemented. It sounds nice though does not sound like a priority. You may start making themes and skins with something like Stylish though, if you know some scripting.
Commented by ambientdream
Date: Mon, Dec 24 2012
Hi, since I upgraded my Flash Player to the latest one, my Iscribble cannot work properly anymore. After logging in in approx. 5-10 min it will froze and then the whole browser crashed. Before this I didn't have this problem at all.When I checked my Flash , I've already installed it properly and it doesn't have any conflict with anything except Iscribble. Can you tell me how I can sort this out?

Commented by evn: If you are using something other than Chrome, try rolling back to a previous version of Flash by first removing it, then installing an older one (Relevant link: http://helpx.adobe.com/.../archived-flash-player-versions.html ).

Commented by Xer: A lot of Firefox and Flash combinations are terribly unstable with iScribble(I don't recall the best combination to use as I've switched to Chrome for exactly this reason), sadly. It is highly recommended that you use Google Chrome instead, as it seems to be the only popular browser that accepts iScribble in its heart without crashing/causing problems with zooming etc.
Commented by Neuro-chan
Date: Mon, Dec 24 2012
Why, when I view the image galleries, are the the colors totally wrong? Is that the imagine distortion in IE problem? Because it happens to me in Firefox, as well. :-(
I've been gone two years, and the issue was there then, as well...
Thank you!!!

Commented by evn: Hello! This is a known bug, though it is not something that has an easy fix.

Hello! Well, thank you for letting me know - it certainly makes it harder to view and rate artwork when the colors are off.
Commented by weylin
Date: Sun, Dec 16 2012
Please make it so that if the connection to the server is lost, it doesn't go to the gray screen.

Instead, have it pop up with a window informing you that the connection was lost.
This way you can read any chat you would have otherwise missed because it was replaced with a gray screen.
You can also say "The last thing I heard you say was X, can you fill in where I lost contact?" And you cannot know where that is if it suddenly blinks off.

Even better would be an option on this window that allows you to reconnect without reloading the page, but that's not really a big deal.

Commented by evn: This is a good suggestion.

2012-12-20: You could also just have big red bold letters say "Connection lost." in the chat window.
Would that be easier?

Commented by evn: I will prod tyb sometime soon and ask about the possibilities to. Will update here when/if I know.
Commented by IS
Date: Sun, Nov 25 2012
I was thinking, 4 admins, 50 Power Users, 48 +w
yet nobody bother to add these questions into the FAQs or update them.
Especially those discussed before (Example: board size, etc)
It would makes life so much easier to have them all answered in FAQs instead of repeating questions in here.
and make FAQs more 'Informative' and 'useful'.

I have been seeing the same old FAQs up till now + minor updates
and yet so many questions in here.

Example: Mangamasters has 8 - 9 moderators and and have 34 questions in FAQs http://www.mangamasters.com/.../
Iscribble.net have 54 including power users and only 24 questions in FAQs

Whats with the general information? the last paragraph?
the way it is being put it looks very half assed work.
especially one whole page english
and non english in one paragraph without explaination on what language is this.
http://www.iscribble.net/information.html
Do you even expect a non english speaker to even read this section?

How long do you guys think this site have been up and running?
explain?

Commented by Manti: Only admins can edit the English FAQs and there already are other languages translated for the FAQs (done by PUs). Admins are really busy with personal things and therefore it's difficult for them to devote their time to work on the issues here that are brought to light. It might seem like a sorry excuse but note that all non-tybs aren't getting paid and that we've got our own weight to pull. I'm assuming tyb has to keep his job running to keep this site working, and he has to sacrifice his time on updating these things, so meeting up to the standards of sites such as Mangamasters isn't really on priority right now. Also note that most of the repeated questions that I assume you speak of have to do with flash and website capabilities, and are generally denied because of the limits. They still belong in feedback because they are feedback responses, and not troubleshooting or help-related questions. The last paragraph is German since a translator can quickly auto-detect the text, and it's not just 24 questions but actually 384 (when counting languages and subquestions).

Commented by Xer: Here is my take on it(not meant to offend anybody): While it might seem that we have a lot of moderators on the Feedback page, this is not true. This is a list of every moderator/administrator on iScribble. Plenty of people on the list have moved on to bigger and better things(goes not only for Moderators), sadly. Why are they still moderators then, you might want to know, yes? Well, because that is the system that we have on iScribble. Nobody gets demoted unless they act in vicious ways since there is typically no problems with leaving them with their status, as they have already been trusted with it once. For the FAQs, we still need an Administrator in order to change the English FAQs, as Power Users can only change the translations of it. The German text actually has to be on the page according to Swiss law. Bottom line is, there is very little that we can do without having to rely on tyb himself. Lastly, as Manti already mentioned, we actually have other things to focus on before worrying about meeting the standards of a different website.
Commented by Manti: TLDR; It's complicated.

Commented by Hope: To narrow what Xer said (and agree) there are only like 10 active moderators...
Commented by Nonsense
Date: Wed, Nov 14 2012
Gonna leave this suggestion here. Cause no-one is around when i want to ask. How about some sort of action like /endload. where instead of waiting throughout the load of a board, we can go straight to the end of it. It would be so much more helpful then have to sit through entire loads! Especially when i need to see the end of it if i'm answering a report.

Commented by evn: Unfortunately because of the way the Boards work, there are no workarounds for jumping straight to the end of the load. The board will have to load through the whole history of the board for every user that comes in. Loads are also dependent on how fast the system is at redrawing the history as well. I'm also usually readily available through whisper for just about any questions or wonderings. :)
Commented by Orexius
Date: Thu, Nov 1 2012
The option to change the dimensions of the drawing canvas (height and/or width), per the approval of all the users currently in the board.

Commented by evn: Hey! Dimensions of the canvas and the gallery images has been discussed before. If it is to be implemented then it would not be able to be published without the gallery being able to adapt to new format(s). It's very unlikely though.
Commented by BioBiloba
Date: Wed, Oct 31 2012
Other ideas I have are the following:

- The ability to favorite drawings, so you can have a favorites list. (For inspiration?)
- A direct link to this feedback page in the drawingboards. (if someone has feedback, this person might not think of the feedback option and the feedback might not be shared with the right people, which is too bad if it is good feedback. While, if the person's eye reads the word "feedback"... it is more likely the person will press the link and share the feedback. ( that is the word 'feedback' times seven)
Commented by Manti: For the favorites, I think there would have to be a limit on how many would be favored at a time. Not sure if it will pass or not. I think feedback shouldn't be as emphasized as you state but instead be linked within the guidelines or FAQ, because those are most important yet massively underread. By doing so we can avoid "silly questions" that are already addressed on FAQ/guidelines, rather than if feedback were emphasized just as much as the two. Again, not sure if this will pass but the ideas are workable.
Commented by weylin
Date: Tue, Oct 30 2012
Using chrome, after that flash update a few weeks back, my computer fan spins up very quickly every time I move the mouse, draw, or somebody else draws.

It never seemed to do this before, but any activity at all while an iscribble tab is open will cause the cooling fan to hit max.
I'm not sure if it is the CPU or Gfx card fan.

Commented by BioBiloba
Date: Mon, Oct 29 2012
May the friend system be updated into a more efficiënt one? a con of the present friend system is that it is time consuming to update the friendlist, for example if one wants to clean up ( a ( huge ) part of ) the list. You can just imagine having to unfriend for example 20 users one by one.
for example. that is three times for example, and now four

Commented by evn: That's not a bad idea. I think it could be looked into anyways.
Commented by BlackFax
Date: Sat, Oct 27 2012
What choices does someone have if they wish to keep a drawing that they have created on this website, but has been rejected from the main gallery, and is unable to be added to their sketchbook? Moreover, how are they to retrieve an image which has been rejected and immediately deleted from the fun doodles category? This is the case where I am currently situated in, and I have no viable means as to keep my work on my profile.

I feel that the system of categorization on this website is incredibly faulty. Exactly whose idea was it to place rejected images into the back of the fun doodles category? The rejection should not place the piece at the end to coincide with the time of it having initially been published, but rather set the work in the front of the fun doodles category as a new contribution. What is an artist supposed to do if they want to keep the image, but is offline during the time in which a gallery moderator decides to deny the categorization of the piece? Sending an automated message telling a user that their piece has been rejected does absolutely nothing if the user is not online to receive said message. I cannot understand how negligent one must be to allow such a flaw in the system to exist for as long as it has.

I would like to propose an idea which would help avoid such inconveniences in the future. In addition pushing the rejected artwork to the front of the fun doodles category as opposed to the rear, I would also suggest to add an additional gallery in which someone has unlimited storage for pieces which they want to keep to themselves. This sort of scraps gallery would not contribute to the overall segment contribution on a user's profile, and it would only be visible to themselves. This, along with the proposed amendment to the system, would alleviate the stress of having to ask Power Users to restore deleted artwork for a user to resubmit into their sketchbook.

Commented by Moderator: Adding such a thing would go against the reason as to why Sketchbooks are limited to 8 slots these days, though. A few years ago, sketchbooks were unlimited, but this proved to work against iScribble as the site grew. There are not enough resources for us to be able to handle unlimited drawings. All drawings that can not be Sketchbooked, nor accepted into the gallery, will have to, eventually, be deleted. We all wish that it wouldn't have to be like this, but it does. Sketchbooks can, however, be increased via donations. You get 5 extra slots per donated dollar. I do agree with your point regarding moving rejected drawings to the front of Fun Doodles, though. It is indeed a bit wonky like this.

I call it compromise. I had little hope of the latter proposition ever being taken into consideration, but still threw it out there in hopes of gaining a better understanding of why it cannot be accomplished. If the fun doodle system was amended so that rejected pieces were put in the front of the gallery, I would have no complaints regarding the situation.

Thank you for answering my inquiry.
Commented by tasmid
Date: Fri, Oct 26 2012
Tas: What are happened with iScribble? We see the error 2048/2031 and empty list online users.
Evn: I have forwarded the information to tyb. I hope it is just a temporary downtime due to maintenance. Will update if I know exactly what is happening and all.

Commented by evn: Seems to have been fixed now, whatever it was. :)
Commented by BloodLimit
Date: Fri, Oct 26 2012
2 suggestions website-wise.

1. A login button on top right, always.

2. Have the front page footer on every page, for example I've bookmarked the login page so it's easier to start drawing, but I have to go to the addressbar and change the address into www.iscribble.com just to be able to come here or visit the gallery for example.

Commented by Manti: That would help a lot with navigation, especially if the iscribble webpages happen to be extremely slow and laggy on occasion.
(Old comments hidden)