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FAQs - Frequently Asked Questions

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1. I didn't get my activation email. Can you resend it please? / When will I get my activation mail?

Log in to your unactivated account with your username and password. You will be given the chance to enter a different email address (or the same one) to which you can resend the activation email. Activation mails are sent immediately and should reach you within a minute or two. Be sure to check your spam folder if it does not reach your inbox.

2. I can't log in. / I only see the iScribble logo and 3 squares. What can I do?

If you have just signed up, your account goes through a verification process which may take up to 24 hours to process before you are able to log in.
Make sure you have Flash Player 9 and have enabled your cookies.
If you get error #2031 or #2048, check your firewall settings to see whether the connection is being blocked or whether your provider is blocking any ports.
If you suspect that the iScribble drawing server is down for some reason, please contact us using the contact form.

3. Why do I frequently lose connection?

If your connection is unstable, contact your network or internet provider and/or check your firewall settings and router.

4. Someone stole my password / My account is still logged in on a remote computer.

In either situation, you can try to change your password. If you have no success, contact us.

5. I get the message "404 Not Found" at login / I have been banned. What now?

If you have been banned because you or any other person using your account has violated our terms of service or our guidelines, our decision to ban is final. All messages that you send us are ignored. We do not provide explanations on bans.
You are fully responsible for your account and you must ensure that your account is not abused by others and that your password is kept secret.
If you feel that the ban was not justified, you may request an unban through our contact form. We will check with the moderators and unban you if we see a mistake on our part. All other requests from restricted users are ignored.
We consider unban-requests from regular users more carefully, case by case. Note that we reserve the right to ban without prior notice and for any reason that we think is necessary to protect our community. For minor violations, we warn/kick our users twice before banning. In other cases we ban immediately (e.g. chat flooding, scribbling everything over).


6. When will I become a reg?

You will be automatically promoted to Regular status once you meet the following requirements:

  • You have been registered for at least 10 days
  • You have not been warned in the past 10 days
  • You have contributed at least 120,000 segments to the gallery
  • You have at least 3 drawings rated 3.5 or higher

Unless there is a glitch preventing you from being promoted, we will not manually promote you. After you have met these requirements, you must log out and back in for the system to give you Regular rights.

7. How do I use the advanced tools? What do they do?

The circle tool is usually used to texture surfaces with small dots or noise. It is also sometimes used together with the blurring tool to create clouds or smoke. The Autocircle tool is usually used for blending. It is similar to the circle tool except that it will fill the circle with the surrounding color.

8. What are my rights as a Guest / Restricted User / Regular User?

  • As a guest, you may only chat publicly.
  • As a Restricted User, you may additionally whisper other users, report other users, draw, vote in polls, and create public and private boards.
  • As a Regular User, you may additionally save and load drawings, use the advanced tools, publish, and be renamed.

9. How do I change my username?

You may ask any online Power User to change your name or use the contact form. To have your name changed, you must be a Regular User and the name must not be in use. Please check to see if the name you want is being used before requesting a name change. The name must be 2-12 characters in length. You may be renamed up to five times.

10. How does the friends system work?

You can add/remove friends by clicking on the user's bullet in the user list and pressing the button "add as friend" or "remove friend". You may also type /friend username or /unfriend username to do the same. Activate the friends filter by pressing the button near the top-center of the lobby. You can see a list of your friends in your profile. To see which of your friends are online outside the lobby, type /list.

11. What do I get for donating?

It is not a requirement to donate to use our services. However, if you donate $5 (USD) or more, you will be given the option to have your account made ad-free and/or have a symbol displayed in your profile saying that you have donated. Also, for every dollar you donate we increase your sketchbook by 5 slots.


12. How do I publish?

Since Restricted Users are unable to publish, they must ask a Regular User to do it for them.

13. What are the requirements for a drawing to be accepted into the gallery?

All drawings are moved by +Gallery or Power Users and are judged based on the following criteria:

  • The drawing must be finished. We will not categorize drawings without backgrounds or that are doodles, sketches, or works in progress.
  • The drawing must have a unifying theme. We will not categorize random drawings or sporadic collaborations.
  • The drawing must look like effort was put into it. We will not categorize drawings that are too messy or are carelessly colored or over-blurred.

We absolutely will not categorize drawings that are scribbles, doodles, sketches, works in progress, roleplays, drawing games, OC boards, pixel boards, over-blurred or under-detailed, plain, offensive, or that contain hardcore pornography. See our Guidelines for Gallery Artwork.

14. Where did my drawings go?

If it was published to Fun Doodles, your drawing was automatically deleted by the system after some time. Fun Doodles holds only 8 pages of drawings at any given time and new drawings “push out” the older ones.
If you submitted something to Category Proposal, it could have been moved to Fun Doodles and automatically deleted from there, or it could have been deleted manually for violating our guidelines.
If you don't want the drawing to be deleted you have to move it into your sketchbook. Lost drawings are not recovered.

15. Why can't I rate certain drawings?

You can't rate a drawing if you are one of the top 2 contributing users.


16. How do I report?

Type /report username. This will send out a message to all available moderators. When reporting, do not erase or undo the vandalism. Moderators need proof that someone has broken the rules, and without it, no action will be taken. Abuse of the report function may result in a warn or ban. Issues within private boards can be resolved without moderator intervention by uninviting the person who is causing trouble.

17. How do I become a mod?

There is no certain way to become a moderator and it's very unlikely you will become one. Prospective moderators should have patience and temperance, be able to log on often, understand and enforce the rules, and get along with the current moderators. If we find that we're short staffed, we may promote a few Regular Users to +Warn status or promote a few +Warns to Power User status.

18. What is a +Warn / Power User?

+Warns and Power Users are iScribble's moderators. They keep order by answering your questions and reports and by banning trouble-making users.

  • A +Warn is able to warn and ban Guests and Restricted Users only.
  • A +Comment is able to edit and delete comments in the gallery.
  • A +Gallery Is responsible for categorizing drawings in the gallery.
  • A Power User is able to warn and ban Guests, Restricted Users, and Regular Users, as well as promote users to and demote them from Regular status. They are also responsible for renaming other users, categorizing drawings, and they aid in making site-wide changes.

Our moderators are volunteers. As such, they are unpaid and devote as much time as they are able to helping the site.

19. I'm dissatisfied with one of your mods. What should I do?

If you truly believe one of our moderators behaved inappropriately, collect evidence of the incident(s) and use the contact form to explain to us the problem so we may take appropriate action.


20. What am I allowed to draw?

In general, you may draw anything you would see on daytime public television. Pornographic, racist, or otherwise offensive drawings are not allowed.
Public boards are free domain, so you don't have to stick with the board theme, but drawing out of theme specifically to annoy other users is prohibited.
Any type of automated drawing methods including script bots is prohibited. Repeated creation of drawings that violate our terms will lead to an account ban (regardless of whether they have been published).

21. What is your policy on Roleplaying (RP)?

Roleplaying is permitted in public/hybrid boards within' the Roleplay category. Please note that boards which promote mature-themes (yaoi, yuri, romance, etc.) are not permitted in public/hybrids, and that our policy on nudity (see FAQ #22) remains in effect. Additionally, we ask that you be considerate to others and clear the board periodically to avoid long loads. Failure to adhere to this policy will have consequences and may result in being warned or even banned.

22. What is your policy on nudity?

Sexually explicit content like pornography are absolutely not allowed. Some nudity is allowed, if used in an artistic way. What makes something pornographic or artistic depends on the purpose of the image.

When naming a board we suggest a symbol of the asterisk (*) anywhere in the name to indicate that the room should explicitly have no nudity, this will help us a lot during reports.

For all other doubts or concerns, you may apply YouTube's policies on nudity and sexual content.

We have a list below with no tolerance for the following with images containing:
An intent to arouse
Provocative positions or touching
Any form of the act of sex
Sexual fetishes
Erect penises
Dripping from the groin
Leaking nipples
Illegal subjects or topics (Example: child nudity)

We will also disallow close ups of the groin area, though it is something we might consider in the future.


23. What are the commands?

Chat Related
/me action To express an action of yours.
/whisper username message Sends a private message to someone on the server.
Sends an offline message if offline.
/w username message Also sends a private message.
/ignore username Disables messages from the specified user from being shown on your screen.
/unignore username Enables messages from the specified user from being shown on your screen.
/offline Shows your offline messages.
/ok Clears your offline messages.
/reverse Reverses chat flow.
/away Puts yourself in away-mode.
/back Puts yourself back to normal mode.
/friend Shows a list of all friends.
/friend username Adds user as friend.
/unfriend username Removes user as friend.
/info username Shows information about a specific user.
(same as when clicking the bullet beside a username)
/modlist Shows a list of available moderators.
/list Lists all online users or friends.
/join username Goes directly to the room that user is in if they are not in a Private Board.
Drawing Related
#xxxxxx Choose web color (given as hex-number)
/clear Clears the chat history.
/contribution Shows the list of users who have contributed and their percentages.
/lock Locks/unlocks chat history.
/save Saves the state of the current board.
/load Loads a previously saved drawing to the current board.
(Can be used to transfer a drawing from one server to another)
/load xxxxxx Loads a drawing from the gallery. Replace xxxxxx with image number.
/lock layerX Locks a layer. X can be 1, 2 or 3. The command is available on empty boards, or for owner or trusted users on a private/hybrid boards.
/unlock layerX Unlocks a layer.
/radius radius Sets the radius for the average colorpicker
/undo username Undoes all actions of a specific user.
Private Boards
/description Description. Changes the board's description.
/info Shows the invitation list on a private board
/invite username Invites a user.
/uninvite username Uninvites a user.
/trust username Trusts a user (a trusted user is an invited user that can invite more people)
/untrust username Removes a user from the trusted part of the invite list.
/public Makes a private board publicly available for viewing (hybrid mode)
(Board becomes visible in the lobby if non-empty)
/unpublic Makes a board private only.

24. What are the hotkeys?

shift + click Color picker
ctrl + shift + click Area color picker
ctrl + drag Eraser
alt + drag Pan around while zoomed in
alt + shift + click Zoom in
alt + ctrl + click Zoom out
page up Select the next layer up
page down Select the next layer down
F8 Switch to the line tool
esc Switch to the pen tool
Whisper the last person who whispered you
Whisper the last person you whispered

25. How do I type smileys in comments? / What other types of formatting is there?

Macro Emoticon
Macro Result
[user:username] Link to username's profile.
**text** Make specified text bold.
//text// Make specified text italic.
__text__ Make specified text underlined.
{Text,Drawing ID} Short link to a specified drawing using the ID found in the browser's address field.
Example: {The Shark,656259}
(separator) Creates a separator.
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